Whether you’re looking for a way to better connect your customers with your products, or you’re looking to fast-track your company’s workflow, OtterBotter works with you to build AI powered chatbots to fit your needs and goals.
AI bots are far more intelligent than traditional tree-built bots when it comes to understanding a user’s needs and pulling useful information to meet that request.
AI bots don’t require you to anitcipate every question your user may ask, instead, you can simply focus on the information you want the user to know and the AI handles the rest.
AI bots get your user to the information they need in a fraction of the time traditional bots can. This speedy and targeted approach dramatically reduces user fatigue.
We utilize a RAG (Retrieval-augmented generation) structure to connect your company’s data to a text-generating LLM of your choice. This process yields a smarter, faster, and smoother interaction for your customers and users, and is much easier to edit and update than traditional logic trees.
Connect your customers to their goals faster, reduce search frustration, and deliver service with precision.
Satisfy customer inquiries with more precision than article-based bots.
For retail sites with products that benefit from sales-floor style customer service without the overhead.
Lead customers to what you have to offer with ease.
For big, dense, websites like universities and hospitals that can be difficult to navigate.
Deliver great customer service experiences with better intelligence and specificity than traditional logic trees.
For any company looking for a better alternative to old bots and phone calls.
Chatbots turn into capable assistants, and give your team a boost to speed up their workflow and power through difficult tasks.
Identify trends and summarize data from your own files.
For companies that want a a way to speed up their workflow while keeping their personal data private.
Build solutions that take the frustration out of sorting through miscellaneous files.
For companies that want to search through invoices, PDFs, and photos quickly.
Craft talking points and presentations from your own data.
For busy teams that want an intelligent way to draft reports, articles, and more.
Customers have questions and they want a way to answer them quickly and simply. An AI chatbot provides a simpler and more direct experience for your customer to find what they’re looking for and ask the questions that help them make decisions to purchase.
University websites are notoriously complex. Navigating programs, offices, and buildings is difficult for even the most adept students. An AI chatbot can be just the assistant a student needs to find vital information.
Navigating healthcare can be a daunting task for just about everybody. From finding the right office, to procedure details and follow-up care, an AI chatbot can take some of the confusion out of your patients’ life.
Restaurant owners field a lot of phone calls. Asking about food allergies, hours of operation, reservation policy, soup of the day, not to mention the age-old, “Can you tell me what’s in that?” An AI chatbot can be your full-time assistant to answer customer questions on your behalf.
Everyone knows data is key to making informed business decisions, but a plethora of data can sometimes be a double-edged sword when it comes to sorting it into useful information. An AI chatbot can power through stacks of data in record time and give your team the ability to make informed decisions on the fly.
You don’t have to be a data scientist to use or manage your chatbot. Pricing is straightforward and forcasteable.
We work with your team to craft a custom knowledge base that is completely unique to your company and its goals.
You have options to manage the bot yourself or keep us on board for updates and tech support.
Our goal is to build a solution that’s right for the partners we serve, and we know that your budget is a key part of making that decision. Though a project’s total cost can vary, we want to provide you with a transparent base for how our pricing works.
We use a user-friendly third-party platform to build and host your bot. We do this to give you maximum flexibility and control and provides a framework to manage your bot internally if you choose to do so.
We determine final build price on max number of nodes and level of features required.
This is where the magic happens. We work with your team to craft a RAG system that utilizes a unique knowledge base so your bot learns exactly what you want it to and meets your specific goals.
We can integrate with all the leading text generating LLMs including integrating your existing Azure LLM. Total token cost will be determinate upon the LLM you chose and the usage of your bot. We work with you to help predict monthly token usage and cost.
*Pricing and quantities subject to change based on company discretion and scope of work.
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